Case Study: American Society of Addiction Medicine achieves a single source of truth and 87% faster email workflows with MemberSuite

American Society of Addiction Medicine - Customer Case Study

The American Society of Addiction Medicine (ASAM), a professional medical society of over 5,000 clinicians, was hampered by two separate AMS platforms, multiple databases and spreadsheets, and different logins—making reporting, finance reconciliation and email segmentation slow and error-prone. ASAM selected MemberSuite and used MemberSuite’s data migration tool and AMS modules to consolidate decades of historical data and enable single sign‑on.

MemberSuite implemented a single integrated AMS (including Finance and Events modules), guided ASAM through data cleanup and migration, and created a centralized source of truth for reporting, event management and communications. The change delivered measurable gains: report compilation time fell by 25%, mailing-list preparation dropped from 2–3 days to 2–3 hours (an 87% reduction), members now use one login, and staff can run simultaneous event registrations and automated, accurate reporting—improving efficiency, member experience and staff morale thanks to MemberSuite.

American Society of Addiction Medicine

Valerie Evans

Senior Director, Goverance and Operations