memberplanet
5 Case Studies
A memberplanet Case Study
Northern California Contest Club (NCCC), an ARRL-affiliated ham radio club, faced time-consuming manual record-keeping, missed payments, and growing member demand for online payments and transparency. To modernize membership management, NCCC adopted memberplanet’s membership platform and online portal in 2016 to give members self-service access to payment history and club information.
memberplanet delivered a dedicated portal with automated reminders, online payments, event RSVP tools, and reporting, freeing admins from paperwork and improving data accuracy. The result: paid membership rose 57% (from 100 to 157) and membership dues increased 37% in one year, with higher member engagement and clearer financial tracking—NCCC had 350 total members as of January 2018.
Ian Parker
Secretary