Case Study: Prosoundformula achieves an 80% reduction in support issues and centralizes 24/7 member training with MemberMouse

Prosoundformula - Customer Case Study

Prosoundformula, which provides step-by-step trainings to help musicians produce professional-sounding tracks with affordable gear, needed a way to host all courses in one place and simplify sign-ups, purchases, and member access. They turned to MemberMouse to deliver a centralized membership dashboard and tools (including SmartTags and the Member Stats Dashboard) to make courses available 24/7 and streamline the customer experience.

MemberMouse implemented a membership dashboard that supports free course sign-ups, paid purchases, and clear member onboarding, while providing analytics and automation via SmartTags and the Member Stats Dashboard. As a result, Prosoundformula reports support issues have dropped by at least 80% and the process of purchasing and accessing content is significantly easier for customers.

Prosoundformula