Case Study: Pencil Kings achieves a rock-solid, self-service member experience and reduced support headaches with MemberMouse

Pencil Kings - Customer Case Study

Pencil Kings, an online community offering professional video art courses and a private space for artists to grow, was dealing with an unstable membership site and heavy customer‑support overhead. They adopted MemberMouse and its membership management tools—including MemberMouse’s built‑in My Account page—to stabilize their platform and give members better self‑service options.

MemberMouse implemented a reliable membership platform with API and push‑notification integrations, powerful reporting, and preview settings to view different access levels. By enabling members to manage their own accounts and improving integrations, MemberMouse helped Pencil Kings reduce customer‑support headaches, deliver a “rock solid” site experience, and make the team “100% happier” with a more efficient workflow.

Pencil Kings