Case Study: BassGorilla boosts revenue 45% and cuts customer support time with MemberMouse

BassGorilla - Customer Case Study

BassGorilla, a membership site offering over 200 hours of electronic music production courses, needed a more streamlined member experience and a more stable tech environment to reduce developer escalations and high customer-support overhead. They selected MemberMouse to handle membership management and monetization.

MemberMouse delivered features like the Browse Transactions Report, Powerful Analytics, Automated Save‑the‑Sale, and 1‑Click Upsells, stabilizing BassGorilla’s tech stack, dramatically cutting daily support hours, and reducing issues that required developer intervention. As a measurable impact, BassGorilla increased revenue by 45% after implementing MemberMouse.

BassGorilla