Case Study: American Society for Nutrition achieves recapture of lapsed members and automated renewals with MemberClicks' Oasis AMS

How the American Society for Nutrition used MemberClicks automation to recapture lapsed members

The American Society for Nutrition (ASN) is a 20‑person professional association serving 7,500 members in science and health. ASN struggled with a previous AMS that repeatedly failed to automate renewals, scrambled data, and required costly fixes—more than $35,000 a year—forcing staff into hours of manual work and letting memberships lapse without members’ knowledge.

Switching to MemberClicks’ Oasis AMS introduced reliable automation that recaptured lapsed members, improved data accuracy, and eliminated much of the manual renewal work. The result: recovered dues dollars, continued membership growth, significant time savings for staff (restoring regular workdays and work–life balance), and renewed confidence in a responsive technology partner.

American Society for Nutrition

Dante Preciado

Vice President of Engagement and International Affairs