Case Study: SBI Association Management achieves streamlined, specialized association management with MemberClicks

How MemberClicks helps one organization to specialize their association management

SBI Association Management supports dozens of member-based nonprofits across varied industries, handling membership, finances, events and technology for each client. Their challenge was delivering highly specialized services for different associations while keeping operations efficient and easy to manage across the team.

By standardizing on MemberClicks’ Association Management Software for nearly all clients, SBI gained a single, feature-rich platform and a consistent support path through MemberClicks’ Maximization team. The result: streamlined workflows, faster staff onboarding and training, easier cross-client support, and documented best practices—enabling SBI to scale specialized service while planning to train in-house “Masters of MemberClicks.”

SBI Association Management

Lindsay Jennings

Director of Marketing and Events