Case Study: IBDEA achieves modern membership operations with MemberClicks

How IBDEA Embraced Modern Membership

IBDEA, the International Beverage Dispensing Equipment Association, was relying on manual, paper-based processes that made event registration, membership management, and administrative tracking slow and error-prone. To better serve members and keep up with changing expectations, IBDEA turned to MemberClicks and its MC Trade platform along with related tools.

MemberClicks implemented MC Trade, event registration tools, a mobile member app, The Loop peer network, and Professional Services to modernize workflows and improve engagement. The results included greater operational efficiency, fewer errors, faster registration, better mobile access for members, and improved decision-making through clearer data and reporting.

IBDEA

Lenette Egan

Executive Director