Case Study: Alexandria Lakes Chamber of Commerce improves real-time member engagement with MemberClicks

How Alexandria Lakes Chamber of Commerce Streamlined Communication with Member App

Alexandria Lakes Chamber of Commerce, which supports more than 660 local businesses in Douglas County, Minnesota, needed a faster way to keep members, volunteer committees, and event participants informed. Relying on email alone was too slow for real-time updates, so the Chamber looked to MemberClicks and its Member App to improve mobile communication and engagement.

MemberClicks implemented Member App as an add-on to the Chamber’s existing Trade platform, enabling real-time notifications, messaging, event materials access, and member-to-member communication. Within weeks, the app was fully integrated and quickly improved day-to-day operations; about half of sponsors used it during the summer golf tournament, and the Chamber saw stronger coordination, faster updates, and better feedback collection.

Alexandria Lakes Chamber of Commerce

Lauren Johnson

Marketing Coordinator