Case Study: Association of Consulting Foresters improves renewals and member experience with MemberClicks Professional

Association of Consulting Foresters simplifies renewals with MemberClicks in 2022

The Association of Consulting Foresters, a small-staff association led by Executive Director Shannon McCabe, faced significant challenges with a clunky AMS that made routine tasks like building registration forms, pulling reports, and managing renewals overly complex and time-consuming. Seeking to improve efficiency and the member experience, they selected MemberClicks Professional as their new solution.

By implementing MemberClicks Professional, the vendor provided an intuitive system that greatly simplified processes, most notably through one-click renewal links sent via email. This solution improved the member experience, supported stronger engagement, and led to an increase in online registrations and renewals. For staff, the platform reduced time spent on forms, reporting, and manual follow-up. The responsive support from MemberClicks was also crucial to the successful transition and ongoing operational improvements.

Association of Consulting Foresters