Case Study: Hauck & Associates, Inc. achieves streamlined membership management and increased renewals with MemberClicks

Association management company streamlines their administrative process

Haucke & Associates, Inc., a Washington, D.C.–based association management firm serving trade organizations since 1974, struggled with legacy software and manual processes. Membership tasks—applications, renewals and event registrations—often required calls, faxes or mail and manual data entry, creating high overhead, poor website integration, slow edits and data-security challenges.

They implemented MemberClicks’ centralized association management platform, rolling out four clients over several years to enable online applications/renewals and in-house backend website edits. The platform streamlined workflows, improved data integration and security, increased membership and engagement, and freed staff to focus on programs and results.

Hauck & Associates, Inc.

Brian Mandrier

Senior Vice President