Case Study: AGC Oregon-Columbia Chapter achieves streamlined event registration and protected member value during the pandemic with MemberClicks

AGC Oregon-Columbia Chapter Leans on MemberClicks to Prove Value to Members Throughout Pandemic and Beyond

AGC Oregon‑Columbia Chapter is a 26‑person trade association serving 806 commercial construction firms in Oregon and the Columbia region. Facing a clunky, costly legacy AMS and a sudden surge in member needs when the pandemic hit, the chapter needed a simpler, more affordable system to manage dues, communications and event registration — and to quickly pivot in‑person programming online.

They implemented MemberClicks Atlas AMS and MC | LMS, gaining integrated, intuitive workflows for registration, communications and learning. The switch streamlined event setup and self‑registration, enabled a month‑long virtual Summer Convention, saved staff hours, delivered strong member and sponsor feedback, and helped the chapter become a timely information hub — preserving member value through the pandemic.

AGC Oregon-Columbia Chapter

Ali Gadbaugh

Member Engagement Manager