Case Study: Seventh-Day Adventist Church achieves real-time multilingual media monitoring and proactive reputation management with Meltwater

Seventh-Day Adventist Church - Customer Case Study

Seventh‑Day Adventist Church, founded in 1863 and with about 20 million members operating schools and health facilities in 202 countries, needed timely, multilingual communications to protect and grow its global presence. Before Meltwater, the communications team lacked a single platform for real‑time news and social monitoring, built‑in translation, customizable metrics and instant alerts, which made rapid response and sentiment tracking across languages difficult.

Meltwater delivered an all‑in‑one solution—real‑time media and social monitoring, translation, customizable dashboards, a mobile app, alerts and daily recaps—so the team never misses mentions and can correct misinformation quickly. The result: faster, more consistent regional briefings, improved reputation management, and actionable analytics to measure sentiment and guide press and social engagement.

Seventh-Day Adventist Church

Felipe Diemer de Lemos

Communications Manager