Case Study: Megaworld Corporation improves real-time customer sentiment monitoring with Meltwater

Megaworld Corporation unlocks unlimited reporting with Meltwater

Megaworld Corporation, a major real estate developer in the Philippines, was facing challenges with slow and limited social media monitoring. Their previous solution, managed by a third-party agency, resulted in long turnaround times that prevented the company from being reactive to customer sentiment in real time. To address this, they turned to vendor Meltwater for its Explore social listening tool.

Meltwater provided Megaworld with its Explore solution, which enabled unlimited and extensive on-demand reporting. This empowered the company's decision-makers with immediate access to information, allowing them to monitor their brand, understand audiences, and react in real time. The solution eliminated the delays and back-and-forth previously experienced, significantly improving efficiency.

Megaworld Corporation