Case Study: Local Government Association achieves timely, reliable local intelligence with Meltwater

Local Government Association - Customer Case Study

The Local Government Association (LGA) is the national membership body for local authorities (339 English and 22 Welsh councils) that represents councils to national government and provides improvement support across services. Its regional teams needed reliable, daily local political and organisational intelligence but were spending too much time manually searching online or risking extra burden on members by asking them directly.

Using Meltwater, the LGA now receives a daily, consolidated digest of local news with headlines, summaries, links and location-based analytics, giving real-time visibility across national, regional and local sources. This has saved staff time, improved efficiency, sharpened decision-making, and made it easier to share insights and connect members to learn from each other.

Local Government Association

Vicki Goddard

Adviser