Case Study: Knight Frank achieves real-time media monitoring and boosted communications efficiency with Meltwater

Knight Frank - Customer Case Study

Knight Frank Singapore, a long-established commercial and residential real estate advisory, needed a faster way to monitor news and conversations across diverse markets and languages to protect its brand and support marketing and communications. The team’s manual process of combing print and online sources was time-consuming and made it difficult to track mentions, measure campaign effectiveness, and produce timely content.

They implemented Meltwater’s media monitoring platform to capture print and paywalled content, online outlets and social mentions in multiple languages, with live alerts and an intuitive interface. The platform freed up time and resources, improved share-of-voice and competitor tracking, and enabled more efficient measurement of campaign KPIs and targeted communications.

Knight Frank

Hector Tan

Head, Marketing & Communications