Case Study: Janel Group receives payments 50% faster with Melio Payments

Janel Group receives payments 50% faster with Melio

Janel Group, a global logistics services company, was experiencing significant growth and sought to improve its inefficient, manual process for receiving customer credit card payments. The challenge was to create a cleaner, more secure system that complied with PCI data security standards while providing a better offering for its customers. To address this, they turned to the payment platform from vendor Melio Payments.

By implementing Melio's solution, Janel Group embedded payment links into its invoices, allowing customers to pay online at any time. This eliminated the need for Janel to manually handle credit card information internally. The vendor's platform saved the company 7.5 hours per week in payment processing time and decreased the time to receive payments by 50%. Furthermore, 100% of their credit-card-using customers were moved to Melio, improving efficiency for both internal staff and customers.

Janel Group