Case Study: SGW Bad Oeynhausen achieves greater transparency and efficiency with MeisterTask

How a municipal housing authority approached digitalization with MeisterTask

SGW Bad Oeynhausen, a municipal housing authority in North Rhine-Westphalia, Germany, wanted to modernize its paper-heavy workflows and improve transparency across teams. The organization was dealing with overflowing emails, printed approval requests, and no central online source of truth, making it difficult for leaders to stay aligned and work efficiently on the go. To address this, SGW turned to MeisterTask.

With MeisterTask, SGW implemented a simple digital collaboration platform, integrating email into Kanban boards and using the mobile/tablet app, Notes, and onboarding resources to support wider adoption. MeisterTask helped reduce internal emails, cut paper waste, improve oversight, and streamline processes such as approvals, travel, invoices, and internal updates. As a result, SGW achieved greater transparency, smoother workflows, and more efficient communication across the organization.

SGW Bad Oeynhausen

Helene Heck

Management Assistant