Case Study: Telin achieves better call quality and resilient connectivity with Megaport and Twilio Interconnect

Telin improves call quality instantly with Megaport

Telin, a distributor of unified communications solutions, faced challenges with network reliability and call quality due to potential ISP outages and DDoS attacks. To bolster their service for partners, they sought a more secure and performant connection to their strategic vendor, Twilio, and its communications platform.

Telin implemented a solution using Megaport's Network as a Service to establish a private, direct connection via Twilio Interconnect. This integration provided enhanced security, eliminated call delays, and instantly improved call quality. The results included enterprise-grade network performance and increased customer satisfaction, enabling Telin to confidently expand its services to new data centers.

Telin