Case Study: World Telecom Group expands customer base and wins enterprise accounts with MegaPath's Voice over MPLS

World Telecom Group - Customer Case Study

World Telecom Group (WTG), a Los Angeles–based master agent serving more than 20,000 customers, needed a reliable, channel-friendly partner to help it break into large-enterprise accounts while still serving retailers and smaller businesses that require lower-cost broadband. To address latency-sensitive voice and multimedia traffic and to simplify installations and agent support, WTG turned to MegaPath and its Voice over MPLS (VoMPLS) plus MPLS, dedicated Internet, DSL and cable services.

MegaPath delivered VoMPLS, an MPLS fiber network that interconnects with DSL, cable and wireless providers, managed services and security (VPN, managed firewall, UTM), backed by 24/7 technical support and a voice network with 99.999% availability. As a result, MegaPath’s streamlined order processing, increased agent support and hands-on installations removed deployment surprises, enabled WTG to confidently pursue larger enterprise opportunities, expand its customer base and more easily serve diverse customer needs.

World Telecom Group

Vince Bradley

CEO