Case Study: SunBridge Healthcare achieves reliable WiFi and boosts patient confidence and physician satisfaction with MegaPath

SunBridge Healthcare - Customer Case Study

SunBridge Healthcare, which operates more than 200 skilled nursing, rehabilitation and other care facilities, needed a reliable wireless solution after experiencing unacceptable reliability and support from its previous provider. Because patients, visitors and attending physicians rely on WiFi for email, video calls and access to electronic medical records, SunBridge selected MegaPath (with its wireless partner) to deliver a managed wireless service using a MegaPath T1 data circuit and router, inside cabling and multiple access points designed for healthcare environments and minimal disruption to patients.

MegaPath managed the installations and now provides remote network management, email alerts, usage reports, printed user instructions and a toll‑free support line answered by partner staff using the SunBridge name. The result is dependable WiFi that improves patient confidence and physician satisfaction, gives SunBridge visibility into coverage and capacity needs, and has led the company to plan replacing existing wireless networks in nearly 200 other facilities with the MegaPath solution.

SunBridge Healthcare

Kevin O’Connell

VP of Specialty Services