MegaPath
34 Case Studies
A MegaPath Case Study
Rocket Science Consulting, a 25‑employee outsourced IT firm serving small businesses from San Francisco and Los Angeles, needed a reliable, support‑focused way to move its clients to VoIP. To meet that need they partnered with MegaPath and began offering MegaPath Hosted Voice as a managed, offsite phone solution that removed on‑premises maintenance and simplified moves, adds and changes.
MegaPath implemented Hosted Voice plus engineer‑level, no‑script support, which Rocket Science says is “painless” and differentiates their service. As a result, about 60–70% of Rocket Science’s clients now use VoIP, clients benefit from ongoing feature updates and fast relocations, and Rocket Science has grown revenue—earning four to five times more on training and implementation per Hosted Voice deployment—while relying on MegaPath for support.
Matt McGraw
CEO