Case Study: PTC Productions achieves uninterrupted communications and faster data with MegaPath

PTC Productions - Customer Case Study

PTC Productions, a national leader in dance entertainment and touring events, faced frequent dropped calls and service outages from an antiquated analog network, slow Internet that delayed large video uploads, and unreliable, insecure email syncing that hampered remote staff. To address these issues they engaged MegaPath and deployed MegaPath Hosted Voice, Hosted Exchange and a dedicated broadband connection to replace their legacy voice and data systems.

MegaPath delivered Hosted Voice with 99.999% availability plus mobility features (visual voicemail, extension dialing, advanced call forwarding) and Hosted Exchange for secure Outlook access; voice and business apps run over a managed broadband connection. The result: virtually no dropped calls or outages, employees always reachable on mobile devices, large promotional video transfers that once took days now complete in a couple hours, and measurable gains in staff productivity and customer satisfaction thanks to reliable communications from MegaPath.

PTC Productions

Torey Apuzzio

Production Director