Case Study: Pace International achieves 25% communication cost savings and streamlined IT with MegaPath Hosted Voice

Pace International - Customer Case Study

Pace International, a Seattle-based company with about 100 employees across two plants, 11 warehouses and multiple international offices, needed to streamline phone-system maintenance, cut monthly communications costs, and gain enhanced calling features. To address these challenges, Pace turned to MegaPath and deployed MegaPath Hosted Voice.

MegaPath implemented a hosted VoIP solution with a simple web administration tool, unlimited affordable calling plans and professional features like 4-digit dialing, auto-attendant and find‑me/follow‑me. As a result, Pace reduced IT phone‑system maintenance time by 10–20% monthly, estimates at least a 25% reduction in communication-related costs (about $65,000/year), and delivered a more professional, efficient customer experience with MegaPath.

Pace International

Jon Wells

Director of IT