Case Study: Newport Communications achieves 40% lower phone costs and effortless scalability with MegaPath Hosted Voice

Newport Communications - Customer Case Study

Newport Communications, a multi-media network serving the trucking industry with about 50 employees spread across offices and home locations, needed a robust, feature-rich phone system that could serve multiple sites, support remote and traveling staff, and require minimal maintenance. They chose MegaPath’s hosted PBX/Hosted Voice service to replace a traditional PBX and gain scalability and advanced calling features.

MegaPath delivered a hosted voice solution requiring only Internet connectivity, IP phones, and a voice gateway, with features like Auto Attendant, Find Me/Follow Me and TeleWorker to unite dispersed staff. The deployment made moves and changes effortless, cut upfront costs to less than 15% of a traditional system, reduced monthly phone costs by about 40%, provided single-bill efficiency, and leveraged MegaPath’s highly available network and 24/7 support.

Newport Communications

Chris Odor

Information Technology Manager