Case Study: Nevada Virtual Academy achieves reliable online classrooms and $140,000 in E-Rate savings with MegaPath

Nevada Virtual Academy - Customer Case Study

Nevada Virtual Academy (NVVA), a tuition‑free K–12 online charter, struggled with teachers using disparate residential broadband and unreliable voice service, causing frequent dropped classes, a flood of support calls, and 140 monthly reimbursement reports that kept staff tied up and limited E‑Rate eligibility. NVVA engaged MegaPath, deploying MegaPath Hosted Voice alongside MegaPath business‑class broadband (Ethernet, T1, DSL, Cable) to replace residential connections.

MegaPath delivered a single‑provider Voice and Internet solution with one invoice and 24/7 support, dramatically reducing phone and Internet issues, eliminating the reimbursement process, and freeing staff for higher‑value work. As a result NVVA achieved smoother online classrooms, voicemail‑to‑email for teachers, a sharp drop in support volume, and qualified for $140,000 a year in E‑Rate subsidies (about 80% of telecom costs) under the MegaPath deployment.

Nevada Virtual Academy

Kirby Okuda

Operations Manager