Case Study: Idea Design Studio achieves 99.999% uptime and unified Voice & Internet management with MegaPath

Idea Design Studio - Customer Case Study

Idea Design Studio, a product development firm that helps inventors take ideas from concept to market, needed uninterrupted Internet and phone service to support sales and client work. The company could not tolerate service interruptions and found managing separate Internet and voice providers cumbersome, so they turned to MegaPath for a unified solution, using a dedicated high‑speed Ethernet connection and MegaPath Hosted Voice.

MegaPath delivered a dedicated Ethernet circuit for 100% of business and cloud traffic and deployed MegaPath Hosted Voice with HD Voice, Auto Attendant, toll‑free numbers, call recording and a self‑service customer portal. The result was improved business continuity and simpler vendor management: MegaPath Hosted Voice typically delivers 99.999% availability, consolidated billing and support, easier administration via the portal, and faster issue resolution.

Idea Design Studio

Marvin Powell III

Co-Managing Director