MegaPath
34 Case Studies
A MegaPath Case Study
Foresite Realty Partners, a Rosemont, Ill.–based property management firm overseeing more than 5,000 multi-family units and 8 million square feet of commercial property, needed to replace an unreliable trunk-based phone system that regularly dropped calls, offered poor call quality, and lacked features for a growing, mobile workforce. Facing a headquarters move with a tight timeline, Foresite selected MegaPath and its MegaPath Hosted Voice solution (with a scalable T1) to meet their needs.
MegaPath completed the migration in 15 business days and resolved a porting issue within a day, delivering uninterrupted service, clear voice quality, and advanced features like Auto Attendant and Visual Voicemail. As a result, Foresite eliminated dropped calls, boosted productivity by reducing receptionist duties, enabled mobile staff to access messages on the go, and gained an unlimited calling plan that costs no more than their previous trunk-based setup.
Karen Campbell
Director of Office Services