Case Study: Ansa Assuncao LLP achieves lower telecom costs and HD call quality with MegaPath Hosted Voice

Ansa Assuncao LLP - Customer Case Study

Ansa Assuncao LLP, a boutique business litigation law firm with six offices across the eastern U.S., faced rising renewal rates, poor sound quality and occasional outages from its previous phone provider while needing a fast, reliable rollout. To address these issues, the firm selected MegaPath and migrated to MegaPath’s Hosted Voice (feature-rich VoIP) to improve reliability and lower telecom costs.

MegaPath installed Hosted Voice across all six offices with zero up-front costs and lower rates than the prior provider, adding voicemail‑as‑email, Busy Lamp Field, one‑touch dialing, mobile integration (MegaPath Anywhere), and on‑demand audio conferencing with recording. The deployment delivered HD call quality, smoother reliability, reduced telecom expenses, a seamless implementation, and an intuitive customer portal that simplified administration so staff can focus on billable work.

Ansa Assuncao LLP

Kristen Caldwell

Firm Administrator