Case Study: Jisc achieves more structured, outcome-focused meetings with Decisions

Jisc improves meeting quality by 75% with Decisions

Jisc, a not-for-profit providing digital solutions to the UK’s higher education and research sector, faced a challenge with inefficient and poorly structured meetings at scale. Meeting invites often lacked context and follow-up actions were frequently overlooked. To address this, they turned to Decisions to help run more purposeful and outcome-focused meetings.

The solution from Decisions provided structured agenda templates, AI meeting recaps, and integration with Microsoft Planner for tracking actions. This led to a measurable improvement, with 75% of users agreeing meeting quality improved and over 90% of feedback citing significant time savings. Decisions enabled participants to engage more fully in discussions instead of focusing on note-taking.

Jisc