Case Study: OtterPR decreases refunds by 30% with MeetGeek

OtterPR - Customer Case Study

OtterPR, a Florida-based company helping brands and thought leaders gain media recognition, faced significant challenges with client communication. With a large, client-facing team conducting numerous meetings, they struggled with miscommunications and an inefficient process of manually recording and storing meetings. This prompted them to search for a solution, leading them to the vendor MeetGeek and its AI-powered meeting assistant.

By implementing MeetGeek, OtterPR automated the recording, transcription, and storage of all their client and internal meetings. This provided a clear, accessible record of every conversation, which was used to align departments and verify client promises. The vendor's solution led to a three-month increase in client retention and a 30% decrease in refunds, demonstrating a profound measurable impact on their business.

OtterPR

Jay Feldman

Visionary and Chief Marketing Officer