Case Study: Riva achieves more effective, inclusive meetings with Kairos

How Riva Eliminated Meeting Fatigue and Burnout with Kairos

The customer, Riva, a high-growth FinTech company, faced challenges with inefficient virtual meetings after transitioning to a remote-first workforce. Their meetings were long, included too many attendees, and lacked data-driven insights, which led to frustration and hindered productivity. To address this, Riva turned to the vendor Kairos and implemented its research-based meeting performance software.

By using Kairos to form coaching cohorts, Riva achieved significant improvements. The solution led to a full-circle improvement on all research-based meeting metrics, including a 20% increase in inclusive decision-making, a 75% drop in oversized meetings, and meetings that were 55% shorter. Kairos helped save 15 hours of wasted time per week in the first week alone, catalyzing a positive culture change across the organization.

Riva

Jameson van Dijk

Vice President of Operations