Case Study: HealthStar Physicians scales care management and boosts revenue with Medsien

HealthStar Physicians frees 20–25 staff hours per clinic per month with Medsien

HealthStar Physicians, a large multi-specialty group, faced difficulties scaling their Chronic Care Management (CCM) and Principal Care Management (PCM) programs across many locations. Staff capacity was strained, manual billing processes were inefficient, and maintaining consistent patient engagement was a challenge. They partnered with Medsien to implement a scalable remote care management solution.

Medsien provided an integrated solution combining deep EHR integration, dedicated care partners, and automated billing intelligence. This allowed HealthStar to scale their programs seamlessly. Results included over 93% patient engagement, a significant drop in claim denials to under 1%, and the freeing of 20-25 staff hours per clinic monthly. Medsien also unlocked new annual revenue streams from CCM and PCM while improving patient outcomes.

HealthStar Physicians