Case Study: Crescent Beach Care saves 240+ hours a month with Medsender

Streamlining Healthcare Operations Achieving 240+ Hours Saved Monthly and $60K Annually at Crescent Beach Care

Crescent Beach Care, a family medical practice in St. Augustine, Florida, was struggling with an inefficient digital fax system that offered no visibility into inbound documents. This lack of organization required a significant amount of manual work from their 30-person staff to manage and route patient information, creating a major administrative burden and operational inefficiency.

By implementing Medsender's AI-enabled faxing platform, which integrated with their Kareo EMR, the practice automated its entire fax workflow. The solution provided automatic labeling and tracking of all documents, drastically reducing manual data entry. As a result of using Medsender, Crescent Beach Care saves over 240 hours of manual labor per month and over $60,000 annually, primarily by avoiding the need to hire an additional full-time employee.

Crescent Beach Care

Andi Manrique

Practice Manager