Case Study: Prosthetic & Orthotics Group saves 30+ minutes per person daily with Medsender

Prosthetic & Orthotics Group saves 30+ minutes per person daily with Medsender

Prosthetic & Orthotics Group, a community-oriented practice with 11 clinics, faced significant inefficiencies in managing fax communications across its team of 50 staff. Their legacy system, involving RingCentral and traditional faxing, required tedious manual processes like printing and uploading documents to their EMR, Nymbl, which was time-consuming and problematic for meeting HIPAA requirements. They sought a solution to save time and resources, leading them to the vendor Medsender.

By implementing Medsender's AI-assisted fax and healthcare messaging platform, the group gained a unified portal with direct integrations to Nymbl and Waystar. The solution eliminated all printing and manual fax processing, saving at least thirty minutes of work per person each day. Medsender provided a transparent platform that greatly improved efficiency for both remote and in-office staff, while ensuring HIPAA compliance.

Prosthetic & Orthotics Group