Case Study: Triad Behavioral Resources centralizes fax communications and reduces costs with Medsender

How Triad Behavioral centralized and streamlined multi-practice communications

Triad Behavioral Resources, a multi-lractice healthcare provider, faced the challenge of managing expensive and cumbersome fax communications across its three locations using a legacy provider. They needed a centralized, secure, and HIPAA compliant fax solution that was easy to monitor. The vendor, Medsender, provided a cloud-based fax service to address these issues.

By implementing Medsender, Triad consolidated all its fax numbers into a single, easy-to-use portal, streamlining communication for its staff. The solution improved reliability, automated workflows with AI-based labeling, and provided significant cost savings. The vendor's service was successfully adopted by all teams, making fax management more efficient and secure.

Triad Behavioral Resources

Tracy Shumate

Office Manager