Case Study: Teter Orthotics and Prosthetics saves 20+ hours a day with Medsender

How Teter Orthotics transformed faxing across 20 locations

Teter Orthotics and Prosthetics, a provider with over 20 locations in Michigan, was burdened by its reliance on traditional fax machines. The physical machines were costly to maintain and plagued by jams and errors, forcing staff to waste hours each day on manual faxing tasks. After a previous digital fax solution failed due to poor support and a lack of integration with their Nymbl EMR system, their admin manager sought a new vendor and turned to Medsender.

Medsender provided a seamless digital fax solution that integrated directly with Teter's Nymbl EMR. This eliminated paper costs, fax errors, and machine maintenance while automating the process. The result was a massive time savings of over 20 hours of manual labor per day across all locations. With Medsender, Teter now receives over 60,000 faxes annually through a streamlined, digital system that has freed staff to focus on more critical work.

Teter Orthotics and Prosthetics, Inc.

Karen Rensberry

Admin Manager