Case Study: BrightView Health cuts fax processing time in half with Medsender

BrightView Health cuts fax processing time by 50% with Medsender

BrightView Health, a multi-state addiction treatment provider, faced significant operational challenges as it grew, including high costs from over 100 landlines and inefficient manual workflows for processing faxes. Staff spent hours daily managing documents, which created compliance risks and bottlenecks. To address this, they turned to Medsender's fax automation service.

By implementing Medsender, BrightView Health automated the labeling, categorization, and routing of faxes directly into patient records. This solution cut their daily fax processing time by 50%, eliminated 100 landlines for substantial annual savings, and doubled team efficiency, allowing staff to focus on higher-value tasks.

BrightView Health