Case Study: LUSH achieves 85%+ touchless accounts payable processing with Medius

LUSH boosts touchless AP processing to 85-90% with Medius

LUSH, a global retailer of handmade cosmetics, faced a challenge in manually processing 120,000 invoices annually through a paper-based accounts payable system. This slow and inefficient process led to lost invoices and a cumbersome month-end close, hindering the company's plans for expansion. To address this, LUSH partnered with vendor Medius to implement its accounts payable automation solution.

By leveraging Medius AP Automation, LUSH dramatically increased its touchless invoice capture rate from 57% to between 85% and 90%. The solution provided managers and auditors with greater visibility into the process and a complete audit trail, which improved month-end accruals. This automation saved significant time, aligned with the company's core values by going paperless, and established a more efficient foundation for future growth.

LUSH