Case Study: Marc Jacobs achieves 75% faster invoice processing with Medius

Leading fashion brand and retailer ERP Microsoft Dynamics AX 54K invoices per year Revenue $400M USD

Marc Jacobs, the global fashion brand and retailer running Microsoft Dynamics AX and processing roughly 54,000 invoices a year, was struggling to keep AP operations pace with the fashion business. Late supplier payments were harming critical vendor relationships, and the company needed faster, more flexible invoice processing—so they turned to Medius for cloud-based AP Automation and spend management.

Medius implemented its cloud AP Automation solution in just a three-week deployment, integrating with Marc Jacobs’ ERP and enabling mobile approvals. The change delivered a sub‑year ROI, cut invoice processing lead time by 75% (from up to 45 days down to an average 11 days), achieved a 93% touchless rate, and let approvers manage invoices anywhere—substantially improving vendor satisfaction and operational efficiency.

Marc Jacobs

Regis Litre

Chief Information Officer