Case Study: Office Management achieves doubled efficiency and reduced staff turnover with Medius AP Automation

Increased growth and reduced staff turnover for Office Management with Medius AP Automation

Office Management, the Nordic leader in IT, communication and office solutions with over 450 employees, was struggling with a surge in supplier invoices driven by rapid growth—handling more than 130,000 incoming invoices per year created time‑consuming, error‑prone manual work (coding alone took at least five minutes per invoice). To address this, Office Management engaged Medius’ partner Exsitec to implement Medius AP Automation for automated invoice capture, coding, PO matching and ERP integration.

Exsitec worked with Office Management to integrate Medius AP Automation into their ERP via a single connection, fine‑tune settings and train users; as a result Medius now automates almost all invoice processing, doubled processing efficiency, kept the accounts‑payable team the same size despite growth, reduced staff turnover, improved inventory control and lowered environmental impact (digitizing invoices yields notable kWh savings). Medius AP Automation also minimized manual coding and errors, shifted focus to exception handling, and delivered measurable time and cost savings.

Office Management

Marie Carlander

System & Project Coordinator