Case Study: SMC Corporation achieves 70% touchless AP automation and 5x faster invoice processing with Medius AP Automation

Increased Automation and Control When SMC Moved their AP to the Cloud

SMC Corporation, the global leader in pneumatics and automation with headquarters in Tokyo and 500 sales offices in 83 countries, was running an on‑premise Medius AP Automation solution for its European operations since 2010. The dependency on internal IT for maintenance, local customizations and upgrades left finance and IT teams stretched, limited access to newer functionality, and made upgrades and support time‑consuming.

In January 2018 SMC moved its accounts payable to the cloud with Medius AP Automation (integrated with Infor M3), gaining automatic product upgrades, built‑in VAT and best‑practice workflows, 24/7 desktop and mobile access, and far less IT involvement. The change delivered measurable impact: ~70,000 invoices processed annually, average processing time fell from 10 minutes to 2 minutes per invoice, 70% of order‑based invoices were touchless after four months, support tickets declined, costs became predictable via subscription, and dashboards enabled ongoing KPI‑driven improvement.

SMC Corporation

Fredrik Lundberg

Finance Project Manager