Case Study: DCH Regional Medical Center improves specimen collection efficiency with MEDITECH Mobile Phlebotomy

DCH Regional Medical Center cuts mislabeled specimens and hits 92% wristband scanning with MEDITECH

DCH Regional Medical Center faced challenges with manual phlebotomy processes, which disrupted staff workflow, caused care delays due to outdated patient wristbands, and led to mislabeled specimens. This resulted in extra blood draws for patients and wasted supplies. To address this, the customer implemented MEDITECH's Mobile Phlebotomy solution as part of its MEDITECH Expanse Laboratory system.

The MEDITECH solution provided phlebotomists with a mobile tool to review, prioritize, and document collections at the bedside. By scanning wristbands, staff received precise collection instructions, which substantially reduced mislabeled specimens and eliminated extra needle sticks for patients. The medical center achieved a wristband scanning rate of 92-93% and greatly improved patient satisfaction. MEDITECH's technology transformed and streamlined the specimen collection process.

DCH Regional Medical Center