Case Study: Children's Medical Center of Fresno achieves 33% revenue growth, 28% higher profits and 30-minute average wait times with Meditab Software (IMS Clinical Automation)

IMS Clinical Automation, Easy Choice in a Difficult Situation

Children's Medical Center of Fresno, a busy pediatric practice, faced “buyer’s remorse” after implementing an EHR that lacked pediatric-specific features, poor customer support, and bureaucratic change processes while remaining locked into a five-year contract. To address missing functionality for CHDP, immunizations, growth charts and better support, the practice selected Meditab Software’s IMS clinical automation solution (IMS Clinical and IMS Manager).

Meditab Software performed a rapid, personalized implementation (data conversion in under a week) and tailored IMS to the practice’s workflows, improving clinical tools and practice management. As a result, revenue rose 33%, the bottom line improved 28%, average wait times fell from 2–3 hours to about 30 minutes, and providers increased throughput (from ~40 patients in a 10‑hour day to ~60 in eight hours), driving higher patient satisfaction, reduced complaints, and measurable productivity gains.

Children's Medical Center of Fresno

Tushar M. Patel

Pediatrician and Co-owner