Case Study: MVLE achieves centralized records, compliance, and staff efficiency with MediSked Connect

MVLE - Customer Case Study

MVLE, an internationally accredited provider celebrating its 45th anniversary that supports over 630 individuals and employs more than 200 staff, faced major regulatory and operational changes in Virginia (including CMS HCBS rules and a DOJ settlement). The agency needed an electronic health record that enabled fast note entry, Medicaid billing and audit compliance, a single-system query builder for reporting, and exportable data for mailings—requirements that led them to choose MediSked and its MediSked Connect - Agency Management Platform.

MediSked implemented MediSked Connect to centralize client records, plans, schedules and notes, provide cloud access for offsite staff, and deliver thorough implementation training so MVLE built internal subject-matter expertise. The platform is now core to MVLE’s operations: it supports monthly acuity fields sent to funders, speeds reporting and grant-writing via the Query Builder, improves documentation efficiency and staff skills, and has helped MVLE stay compliant with funders and regulators—resulting in more organized workflows and better care for the people they support.

MVLE

Michelle Lotrecchiano

Senior Director of Program Services