Case Study: Independent Group Home Living Program achieves documentation efficiencies and streamlined audits with MediSked Connect (MediSked)

Independent Group Home Living Program - Customer Case Study

Independent Group Home Living Program (IGHL), a nonprofit providing residential, day habilitation and clinical services for people with intellectual and physical disabilities, was operating a hybrid paper-based documentation system alongside a separate electronic consumer database. As part of a broader IT upgrade they audited EHR options and chose MediSked, selecting the MediSked Connect Agency Management Platform to replace paper records and consolidate documentation and billing workflows.

MediSked implemented MediSked Connect and IGHL reports clear efficiencies during the rollout—improved project focus, strong vendor support, and high satisfaction with the implementation team. Once fully live, MediSked is expected to eliminate paper-based audits, streamline billing documentation, reclaim staff hours for direct care, and materially reduce audit and compliance time, delivering measurable time savings and improved documentation compliance for IGHL.

Independent Group Home Living Program

William Herrick

Chief Information and Compliance Officer