Case Study: The Dayton Heart Center improves transcription turnaround and cuts costs with Mediscribes

The Dayton Heart Center - Customer Case Study

The Dayton Heart Center, a large cardiology practice, faced significant challenges with its offsite transcription vendor, including lost files, long turnaround times, high costs, and poor support. They engaged Mediscribes to find a solution utilizing the vendor's ezVI digital dictation technology to address these workflow and service issues.

Mediscribes implemented a comprehensive solution featuring real-time dictation monitoring, seamless EMR integration with GEMMS ONE, and automated faxing. This resulted in the complete elimination of lost files, consistently met turnaround times, and over 15% savings in transcription costs for The Dayton Heart Center through improved efficiency and transparent billing from Mediscribes.

The Dayton Heart Center

Cherie Smith

Operations Director