Case Study: The Christ Hospital Health Network achieves faster, cost-effective transcription with Mediscribes

The Christ Hospital Health Network - Customer Case Study

The Christ Hospital Health Network, specifically its Ohio Heart and Vascular Center (OHVC), was facing significant challenges with its costly and inefficient in-house medical transcription process. With 22 full-time transcriptionists, the organization struggled with high expenses, lost files, and an inability to maintain turnaround times, leading to a backlog and a loss of confidence from several physicians. OHVC needed a cost-effective outsourcing solution from a vendor like Mediscribes that could also preserve jobs.

Mediscribes implemented a comprehensive transcription and EMR data integration solution that guaranteed a locked-in rate. They absorbed all of OHVC's existing transcription staff as independent contractors, ensuring a smooth transition. The results included the elimination of the file backlog, with diagnostic reports completed by noon the next day and all notes returned within 48 hours. Mediscribes provided significant cost savings, ensured data security, and delivered the timely, accurate transcription that restored physician confidence.

The Christ Hospital Health Network

Donna Conley

IT Director