Case Study: Regional Medical Center achieves faster, more accurate transcription with Mediscribes

Regional Medical Center cuts transcription turnaround delays across 3 hospitals with Mediscribes

Regional Medical Center (RMC), a three-hospital health system in Alabama, was facing challenges with transcription quality, turnaround time, and spending with its existing vendor. Seeking to improve service levels while reducing costs, RMC chose to partner with vendor Mediscribes for its medical transcription services.

Mediscribes implemented a seamless solution, integrating with RMC's three different EMR systems and mirroring the previous dictation setup to avoid physician disruption. The vendor consistently met and exceeded all contractual obligations, including rigorous turnaround times. The results were a complete lack of physician complaints and superior support, exemplified when Mediscribes rapidly onboarded a newly acquired hospital during a crisis with its previous provider.

Regional Medical Center