Case Study: Regional Medical Center achieves guaranteed transcription turnaround, accuracy, and savings with Mediscribes

Regional Medical Center - Customer Case Study

Mediscribes provided medical transcription services to Regional Medical Center (RMC), a three-hospital health system facing challenges with its previous vendor. RMC sought a new partner to improve transcription quality and turnaround time while simultaneously reducing their overall transcription spending.

Mediscribes implemented a seamless solution across RMC's three facilities, which used different EMR systems. Their team provided exceptional onsite support during the transition, ensuring no interruption to physician workflows. The vendor consistently met and exceeded all contractual obligations, including rigorous turnaround times, and received zero physician complaints. RMC's Director of Health Information Management praised Mediscribes for their phenomenal teamwork and communication, strongly recommending them to other hospitals.

Regional Medical Center

Donna Crew

Director